Chats & Trades is the central point for buying, selling, and managing all trades within the Rapaport Trade platform. It cuts out all the emails, external communication, and confusion and streamlines all the offers, negotiation, payment, and terms within one secure and efficient place.
Chats & Trades Benefits
Safe and secure: Communicate within Rapaport Trade reducing the ability for scammers and thieves to intercept your emails. ***see Note below
Clearer communication: Chat, negotiate, and send attachments and invoices from one centralized place instead of using external emails and multiple communication platforms. This reduces misunderstandings and confusion.
Efficient and streamlined: Track and manage all trades in one place.
Seamless: All trades sync seamlessly between desktop and mobile apps, so you'll never miss a deal when you're out of the office or traveling.
Easy navigation
***Note: This is dependent on how safe you, our members, keep your Rapaport Trade password. Sharing passwords means your trades are exposed. If you know your account/password has been shared, please change your password immediately.
Chats & Trades Top Features
Simplified design and navigation, with filters to quickly find trades you are working on.
Easy Communication:
Large chat window to chat and record changes to pricing or terms.
A translation feature to facilitate trade.
Send attachments such as an image file or grading report.
Links to the diamond or gem page
Dedicated pop-up window to:
Negotiate and agree on a price.
Update terms and conditions [seller only]
Collapsible negotiation and member profile components to improve focus.
Create and send invoices securely.
Find Chats & Trades on Rapaport Trade
Chats & Trades on the left menu bar
Or click the handshake icon at the top right of any page to open the Chats & Trades pop-up with a snapshot of your trades. Selecting a trade takes you directly to it.
Chats & Trades on the App
Chats & Trades works seamlessly between your desktop and mobile app. That way, you can trade on the go and never miss a deal.
Find it on the app dashboard or click on the 3 horizontal lines > Trade Center > Buy or Sell
Price Negotiation inside Chats & Trades
When a trade starts, the price for the diamond or gem is the price listed on Rapaport Trade at the time the offer was made.
Rap% calculations are according to the current Rapaport price list, regardless of when the price was set or the offer made. If the Rapaport price list changes during your negotiation, we keep your $/ct offer and change the Rapaport price accordingly. You can always update your offer.
If the seller changes the price on Rapaport Trade, it does not affect the trade.
A seller can always make a counteroffer/change the price of an item for a specific trade, by clicking See Negotiation Terms and updating there.
These changes are reflected in the Sale Conditions.
The date the seller last changed the price in the trade appears in the Sale Conditions, next to As of.
