Chats & Trades has three tabs: Buy for deals where you are the buyer, Sell for deals where you are the seller, and Chats for your one-to-one and group conversations.
Chats & Trades on the left menu bar opens the screen.
Buy / Sell / Chats tabs. The number in brackets is how many unread items are waiting for you in that tab.
Search, sort and actions
Search by company name or Account ID
Sort trades newest to oldest
Filter trades by type or negotiation status
The three-dot menu holds actions for the trades you have ticked
Trade list. Each row shows the item, the price, who you are trading with and the time of the last message. Tick the box on the left to select one or more trades.
Trade header
Item title and the company you are trading with
Assign the trade to another member of your account — the person icon. ***See note below
The three-dot menu: Mark as unread, Delete Offer, View offers from this buyer
Conversation. Your messages, the items that have been shared, and admin messages that record every price and terms change.
Message box. Type a message, attach a file up to 25 MB, or add an emoji. Click here to read more about chats.
Trade panel
Diamond details, with a link through to the item page
Sale Conditions: the as-of date, $/CT, RAP%, total, availability, location and status
See Negotiation Terms — the pop-up where price and terms are updated
Finance Diamond/s and Cancel offer
Account Rating for the other side, with a link to their company profile
Sellers also get Send Invoice at the bottom of this panel
Note: Only Primary Account holders can set permissions for each user on their account, including permission to access Chats & Trades.
Read this article to learn how to give your team access.