You can update your name, job title, and contact numbers directly on Rapaport Trade. Most updates require approval from your Account Manager, which may take 1–2 business days.
Update Your Personal Rapaport Trade profile:
Go to the top right of the page > Profile > Personal Profile
Make your changes
Click Save
Note: All changes except your email address go to your Account Manager for approval.
Change Your Email Address
To enhance security, changing your email requires verification:
On the Personal Profile page, click Change Email
Reconfirm your Rapaport Trade login credentials
Enter and confirm your new email address
You will receive two emails:
To your old email: confirmation of the change
In your new email, a link to verify the new address
Note:
Your new email won’t be active until verified
You can still log in with your old email if not been verified
The verification link expires after 24 hours
Watch this short video for a step-by-step guide to changing your email address
Adding Users to Your Account
To process a request for an additional user, we require proof of employment. Acceptable documents include:
A pay stub
A signed, stamped letter on company letterhead from the owner
A Bourse card with both the user’s name and the company name
Cost: $170 per additional user per year
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