Rapaport Trade User Policy
Rapaport Trade is committed to maintaining a safe and secure trading network.
Our policy allows 1 user per login. This helps reduce misrepresentation on Rapaport Trade and helps secure a safer trading platform for all registered members.
Every member who joins Rapaport Trade signs on to terms of use that their login to the platform will not be shared - see Rapaport-Trade-Member-License-Agreement, section 4.3. Upon approval of your membership application by Rapaport Trade, you will be issued login credentials including a password in order to access the Service. Password use is strictly limited to the registered member. You may not disclose or share your access or password with any third party. You may request additional passwords in the event multiple users require access to the Service. Additional charges may apply
If you are blocked from logging in or you are using a new mobile device, please go to our support page where you can contact us
In order for us to assist you, we are required to verify that you are the account holder.
Rapaport Trade Security and Access
Before joining Rapaport Trade, all members undergo vetting and reference checks to ensure they are legitimate members of the trade. Our industry has also experienced some issues of fraud and misrepresentation.
If you have shared your password either within your office or with friends/colleagues outside your office, they might receive a message saying they cannot log in to Rapaport Trade due to an excessive number of devices accessing your account.
Refer to this article regarding employees needing access to Rapaport Trade.
For further assistance and support, please go to our support page where you can contact us, check out our Help Articles, and leave feedback.